HSTF Aluminum Data Protection Policy
This Privacy Policy is effective from May 2022. It explains how we collect, use, store, share, and protect your personal information, and your rights regarding that information. Please note that we will update this Privacy Policy periodically as needed to reflect any changes in how we process your personal data or any changes in applicable law.
HSTF Alumbar is committed to protecting your privacy and will process your personal data in accordance with applicable data protection laws and regulations to provide you with the most robust and secure online experience. Your use of HSTF Alumbar’s services indicates your trust in our processing of your information.
Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party websites and recommend that you review their privacy policies when visiting those websites.
Policy Catalog:
The information we collected
1. The Information You Provided Directly
When you visit our website, register an account, submit an inquiry, contact us or use our services, we may collect the following information:
- Basic information: Name, Position, company name, email address, telephone Number, fax number.
- Business information: Company address, country/region, industry type, product requirements, purchase quantity, technical specification requirements.
- Communication records: Email exchanges, chat records, and inquiry contents between you and us.
2. Automatically Collected Information
When you visit our website, we may automatically collect the following information:
- Device Information: IP address, browser type, operating system, device model, device identifier.
- Usage Information: Access time, pages visited, dwell time, click behavior, source website.
- Location Information: Approximate geographical location information based on IP address.
3. Information Obtained from Third Parties
We may obtain your information from the following third parties:
- Business partners;
- Publicly available business databases;
- Social media platforms (when you interact with us through social media).
How do we use your personal data
We are able to deliver, personalize, and improve our services by combining and using your personal data (including information we receive on and off our Services) to understand how you use and interact with our Services and the people or things you’re connected to and interested in.
- To sell products and services to you.
- To deliver products and services to you.
- To manage invoicing and payments.
- To provide customer support for products and services.
- To provide and manage our digital services such as customer portals, e-commerce, digital applications, others.
- To develop and improve our products and service based on customer surveys and feedback.
- To secure and optimize the website experience.
- To provide information on feature upgrades, version updates, warranty or other relevant information about sold product or service.
- To provide personalized marketing communication and promotional content, targeting advertising and presenting you with relevant content.
- To send you information about HSTF Aluminum services, products, promotions and events that we believe may interest you.
- To enable us to fulfill our legal and contractual obligations.
- To tailor our communication, we improve your individual customer experience regarding our products and services based on the insights of your interaction with our content.
- To share the insights of your interest shown by interacting with our content with HSTF Aluminum sales team.
- To generate statistical data on the number of customers, purchases, website visits, email opens.
In connection with our services, we may share your personal data with the following types of recipients and for the following reasons:
1. HSTF Aluminum Group
Your personal data may be shared within HSTF Aluminum Group. HSTF Aluminum affiliates may also use the information in a manner consistent with their privacy policies.
2. Service Providers
We may share your personal data with service providers who cooperate with us and help us deliver a product or service to you, carry out marketing services and provide online services. Examples include removing repetitive information from customer lists, analyzing data, providing marketing assistance, conducting billing, processing credit card payments, engaging technical support for our services, providing customer service, performing analysis related to our products or services, and to verify or compile aggregate usage data.
Such processing is always regulated by data processing agreements in order to ensure that all our service providers keep your personal data safe and process it only in accordance with applicable legislation.
3. For Legal and Other Purposes
We may access, preserve and disclose information to investigate, prevent, or take action in connection with: (i) legal process and legal requests; (ii) enforcement of the Terms; (iii) claims that any content violates the rights of third-parties; (iv) requests for customer service; (v) technical issues; (vi) protecting the rights, property or personal safety of HSTF Aluminum, its users or the public; (vii) establishing or exercising our legal rights or defending against legal claims; (viii) others required by law.
How long do we keep your personal data
By default, we store your personal data only as long as is necessary for the purposes it was collected for. When personal data is no longer needed for the original purpose of collection, it will be deleted or anonymized, unless we have a legal obligation to retain data for a longer period. This means that the retention periods of your personal data vary depending on the processing purpose, type of personal data, and local requirements.
Here are a few examples of personal data retention periods:
- Customers’ and suppliers’ personal data are stored for as long as is needed for maintaining the customer or supplier relationship.
- Storing website visitors’ personal data depends on the cookies in use.
- If you have subscribed into receiving marketing communications from us, we store your personal data for electronic marketing purposes for as long as you withdraw your consent for personal data processing.
- Job applicants’ personal data is in most cases stored for one year.
Legal basis for our data collection and processing
We process your personal data only if we have a valid legal basis:
1. Legitimate Interest
Your personal data is collected and processed for the purposes of marketing, selling and developing of our products and services, or for the purposes of managing customer relations, providing customer communication and organizing events. It is also in our legitimate interest to measure the effectiveness of our marketing, to deliver our goods and services, to provide you with our digital services, to provide customer support for sold goods and services, and to manage invoices and payments.
2. Consent
Based on your prior consent to receive our newsletter and other promotional materials. By giving consent, you agree to receive marketing messages and promotional content, as well as to allow us to use demographic and behavior information (such as website visits, email opens, and email clicks) for personalizing the content for you.
3. Cookie
When you enter our website, a connection is established to CookieBot’s servers in order to obtain your consents and other declarations regarding cookie use. CookieBot then stores a cookie in your browser in order to be able to assign the consents given to you or their revocation. The data collected in this way is stored until you request us to delete it, delete the Consent Manager Provider cookie yourself or the purpose for storing the data no longer applies. Mandatory legal storage obligations remain unaffected.
The use of CookieBot is in our legitimate interest to guarantee your data protection rights in order to obtain the legally required consent for the use of cookies. The legal basis for the processing of your data is Art. 6 para. 1 (f) GDPR.
4. Contract
When we have entered into a contractual agreement directly with you or your company, your personal data is collected and processed for the performance of the contract for delivering our goods and services, providing you with our digital services, providing customer support for sold goods and services, and managing invoices and payments.
What are your rights as a data subject
Under applicable data protection laws, you may have the following rights:
- Right of Access: You have the right to access the personal information we hold about you.
- Right of Correction: You have the right to request correction of inaccurate or incomplete personal information.
- Right of Erasure: Under certain circumstances, you have the right to request the erasure of your personal information.
- Right of Restriction of Processing: Under certain circumstances, you have the right to request restriction of the processing of your personal information.
- Right of Data Portability: You have the right to access your personal information in a structured, commonly used, and machine-readable format.
- Right of Objection: You have the right to object to processing based on legitimate interests, including direct marketing.
- Right of Withdrawal of Consent: If you have consented to the processing of your information, you have the right to withdraw your consent at any time.
- Right of Complaint: You have the right to complain to regulatory authorities about our data processing activities.
How can we ensure information security
We take reasonable technical and organizational measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. These measures include:
- Protecting data transmission using SSL encryption;
- Implementing access control and authentication mechanisms;
- Conducting regular security audits and vulnerability scans;
- Providing data protection training to employees;
- Establishing a data breach incident response mechanism.
What happens when this Policy is updated
We may update this policy at any time without notice. The latest version of this policy can always be found on this page. We recommend that you review this policy from time to time for any possible changes. If changes affect processing activities based on user consent, the owner will, where necessary, obtain user consent again.
How to contact us
You can contact us via email to update your communication preferences and information. Additionally, please feel free to contact us if you have any questions about our use of your personal data.
Company: Shandong Heshengtaifu Aluminum Group Co., Ltd.
Email：sale@hstf-alumbar.com
Phone：+86 18920181989